Help & support

Talk to us

Include the phone number on your account so we can find it quickly.

Chat with support Join the official WhatsApp group

Common questions

How do tasks work?

Each task is an ad from a business that has paid us to show it. Open the task, view the ad until the timer finishes, then claim your reward. The reward is paid from that advertiser's budget straight into your wallet.

How many tasks can I do, and how much do I get?

Standard members can do 2 tasks a day at ₦50 each. VIP plans allow more tasks and a higher reward per task — see the VIP page. You can only do tasks while funded ads are available, so on some days there may be fewer tasks than your limit. The count resets at midnight Nigeria time. There are no tasks on Sundays.

How do I add money?

Go to Wallet → Deposit. Enter the amount, transfer it to the account shown, then upload a screenshot of your payment receipt. We check the receipt and add the money to your balance once it's approved.

What is the VIP security deposit?

To activate a VIP plan, the plan amount is set aside from your wallet balance as a security deposit. It isn't spent — it stays yours. While it's held, you get the plan's daily tasks and rewards.

How do I get my security deposit back?

Any time, from Wallet → "Get my deposit back". You'll need a saved bank account and your fund PIN. Your deposit is sent to your bank account with no fee after a quick review, and your plan returns to Standard straight away.

How do withdrawals work?

Choose a fixed amount (₦1,000 to ₦50,000). A 10% fee applies and you receive the rest. You can withdraw once a day, between 8:00 AM and 5:00 PM Nigeria time, on the days withdrawals are open. You need a saved bank account and a fund PIN. The amount leaves your balance when you submit; if a request is declined, it's returned to your balance.

What is the fund PIN?

A 4-digit PIN you set in Profile → Security. We ask for it before any money leaves your account, so keep it private.

How do referral rewards work?

Share your invite link from Profile → Invite friends. When a friend activates a VIP plan, you get 15% of that plan's deposit amount. If they later move to a higher plan than before, you get 15% of the difference.

What happened to investment plans?

Investment plans are closed to new investments. If you already have one, it keeps running to its end date and you can unlock your principal and earnings from Profile → My investments when it finishes.

AdsFirstGig support